blackpool
best pet friendly hospitality

Blackpool best hospitality Latest Reviews

Reviewed : 19 Oct 2025

Typical Thwaites overpriced & unedifying

We stayed at this hotel as we were attending a wedding reception. i think the hotel is overated as it needs updating. The room was tiny and very old fashioned. The drinks were expensive and the snack we had in the bar before the wedding was overpriced a burger and chips was £22.50 i would have expected steak for that price. I would not recommend this hotel,We also didnt have breakfast as it was £27.00 each

Reviewed : 14 Oct 2025

It’s not a cheap hotel but it felt like it.

We arrived into a dark, stuffy room with view from the window of the main busy road. The aircon was very poor, but opening the window to the sound of cars and Manchesters flight path of continuous planes wasn’t an option. I thought I would grab an extra pillow from the wardrobe - but to was stained and mouldy. I didn’t use the shower or bath - I honestly felt really quite uncomfortable and in the morning following breakfast I couldn’t wait to come home.

Reviewed : 05 Oct 2025

Another good customer Lost

We have been regular customers at this pub over the years & always had good service and meals . . . until yesterday (Tuesday) lunchtime. You expect three things when you enter a restaurant: to be given a table, a menu & offered drinks. So we were given a table in full sight of the lady in charge and were then ignored for ten minutes, at which point we got up and left. As we left, the lady offered the excuse that there was a problem with the gas in the kitchen.

Reviewed : 15 Sep 2025

POOR QUALITY SERVICE

The service was very poor and I was not impressed with the quality. Waiting staff were lounging around and watched me eat which made me feel very uncomfortable. Felt like I was rushed out of the restaurant and given the bill without me even asking for it! WOULD NOT RETURN

Reviewed : 05 Sep 2025

Aztetec hotel's spa is disgusting, it's cold

Both the pool and the saunas are cold and full of children going in and out of the saunas and leaving the door open, the jacuzzi is closed but they were letting the children in and out of it, as well as splashing water in the pool and yelling, and understand me, it's a spa, not a public pool.

Reviewed : 29 Aug 2025

Thats our first last time we will come here.

We visited as a family and we were not impressed. The layout is not accommodating nor warm, the food was not great. I personally ordered the Haloumi starter which lacked flavour and texture and for mains I ordered the chicken and ham pie which tasted odd and had perfectly squared chicken pieces in a white sauce with chunky pieces of bacon; similar to that you get a KG of for a few quid along with a mass produced pastry lid.

Reviewed : 30 Jul 2025

Food Poisoning at 4 star hotel.

My partner and I stayed one night at this 4 star hotel last weekend. We both had dinner in the restaurant. About midnight my partner was suddenly feeling sick and was up all night throwing up. Not the weekend away we had planned. I was Ok although I think it was because I had a cooked started and she had a selection from the chefs cold table. I did tell the reception on checkout and they said they were sorry but that was it.